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This is obviously not done by default, but only if Proton gets a legal order for a specific account."įurthermore, in a revision to its privacy policy, ProtonMail now explicitly spells out that it will be forced to log users' IP addresses if found in violation of Swiss laws. In a blog post titled "Important clarifications regarding arrest of climate activist," Andy Yen said the company "can be forced to collect information on accounts belonging to users under Swiss criminal investigation. Unfortunately, this is a pattern we have increasingly seen in recent years around the world (for example in France where terror laws are inappropriately used)," the company said. "The prosecution in this case seems quite aggressive. If anything, ProtonMail users who are concerned about the visibility of their IP addresses should use a VPN or access the email service over the Tor network for additional anonymity. This is obviously not done by default, but only if legally forced."
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But by law, must comply with Swiss criminal investigations. As soon as a crime is committed, privacy protections can be suspended and we're required by Swiss law to answer requests from Swiss authorities," ProtonMail founder and CEO Andy Yen tweeted, adding "It's deplorable that legal tools for serious crimes are being used in this way. This includes monitoring IP addresses from users in "extreme criminal cases," according to its transparency report.
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Put simply, ProtonMail will not only have to comply with Swiss government orders, it will be forced to hand over relevant data when individuals use the service to engage in activities that are deemed illegal in the country. "There was no possibility to appeal or fight this particular request because an act contrary to Swiss law did in fact take place (and this was also the final determination of the Federal Department of Justice which does a legal review of each case)," the company said in a lengthy response posted on Reddit. Your privacy comes first."ĭespite its no IP logs claims, the company acknowledged that while it's illegal for the company to abide by requests from non-Swiss law enforcement authorities, it will be required to do so if Swiss agencies agree to assist foreign services such as Europol in their investigations. By default, we do not keep any IP logs which can be linked to your anonymous email account. On its website, ProtonMail advertises that: "No personal information is required to create your secure email account.